This page describes how the website is managed in terms of processing users’ personal data. This information is provided also in accordance with article 13 of (Italian) Legislative Decree 196/2003: the legal framework surrounding the protection of personal data for all of those who interact with the web services offered by ELENA PENSINI SRL, accessible online via This information is provided for the sole purpose of this website and not for other websites that may be viewed by the user through various links. This information also bases itself on Recommendation no. 2/2001 adopted by the European authorities for the protection of personal data, merged with the Group created by article 29 of European Directive no. 95/46/CE, on 17th May 2001, with the aim of identifying the minimum requirements for the online collection of personal data and, in particular, the methods, timeframes and the type of information that the data handlers are required to provide to users when they access web pages, irrespective of the purpose of said access. The aforementioned Recommendation and a summary of its objectives can be found elsewhere on this site.


Data relating to identified and identifiable persons who access this site may be processed. The ‘controller’ of this data is ELENA PENSINI SRL, Via Cigalini 5D 22100 Como Italy.


Data relating to the services provided by this website is processed at the headquarters of ELENA PENSINI SRL. The personal data provided by users who forward requests for information, is used for the sole purpose of providing the service requested. Said data is forwarded to third parties only if necessary to provide the service requested.


Navigation data As part of their normal functioning, the IT systems and software procedures used for the running of this website gain access to certain personal data, whose transmission is implicit in the use of Internet communication protocols. This information is not collected in order to identify the individual concerned. However, in consideration of the nature of this information, the identification of users could be allowed through the processing and pooling of data held by third parties. This category of data includes IP addresses and the dominium name of computers belonging to the users who access the website, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to send the request to the server, the size of the file received in response, the numerical code indicating the status of the response provided by the server (successful conclusion, error, etc) and other parameters relative to the user’s operating system and computing environment. This data is used for the sole purpose of collecting anonymous statistical information relating to the use of the website and to control its correct functioning. This data is cancelled immediately after processing. This data could also be used to identify responsibility in the case of hypothetical information violations damaging the website. Data provided voluntarily by the user Should a user, at his/her own discretion, clearly and voluntarily send an email to the addresses indicated on this website, his/her email address will be acquired together with any other personal data included in the communication, necessary in order to be able to reply to the request. Specific sets of information will be progressively provided or visualised on the pages of the website in relation to specific services requested.


This website use Google Analytics, the web analysis service provided by Google, Inc. (‘Google’).


The following cookie policy is provided by ELENA PENSINI SRL to describe the types of cookie used by the website and the reasons and the methods applied for their use. It is not possible for users to access this website or use the services offered by this website without certain cookies being sent to their device. By continuing navigation, the user therefore authorises ELENA PENSINI SRL to use some of its cookies. It is nonetheless possible to cancel and avoid the use of specific types of cookie, by changing the configuration of browser settings, as specified in more detail below.


Cookies are lines of text used to carry out automatic user authentification, the tracing of user sessions and the storage of specific information relating to the users who access the ELENA PENSINI SRL server. More specifically, cookies are small strings of information sent from the ELENA PENSINI SRL server to a web client (normally a browser) and that are then sent back from the client to the server (without undergoing any changes). This exchange occurs each time that a user accesses the same section of the same web domain. A cookie is therefore a small file that asks the permission of the user to be stored on the hard disk of his/her computer. Once this permission is provided, the file is added and the cookie helps to analyse the user’s traffic of data on the website (on an anonymous and aggregate basis).


The majority of browsers are initially configured to automatically accept cookies. It is nonetheless possible to change these settings and block the use of cookies through the browser settings. There are various ways to manage cookies. The user is kindly requested to refer to the help page of his/her browser in order to find out how to manage or change its settings. The deactivation of the use of technical cookies and/or of functioning cookies may compromise the correct functioning of the website and/or limit the services offered by ELENA PENSINI SRL.


In addition to the information provided for navigation data, the user is free to provide personal data on a request form or, in any case, indicate personal data when in contact with ELENA PENSINI SRL to request information or other notifications. The omission of personal data in this case may make it impossible to reply to requests. In order to be thorough, it is necessary to remind users that, in some cases (not relating to the ordinary running of this website), the Supervisory Authority, in accordance with article 157 of (Italian) Legislative Decree no. 196/2003, may ask for notifications and information in order to check the correct processing of personal data. In such cases, it is compulsory to provide a response, otherwise administrative sanctions will be applied.


Personal data is handled by automated tools only for the time strictly necessary to complete the tasks for which it has been collected. Specific security measures are respected in order to avoid the loss, illicit or incorrect use of said data and unauthorised access.


The individuals to whom the personal data refers have the right to obtain, at any moment, the confirmation of the existence of said data, to see its content and its origin and to check its correctness or ask for it to be integrated or updated, or rectified (article 7 of (Italian) Legislative Decree no. 196/2003). In accordance with said article, those concerned have the right to request that any data in violation of the law be cancelled, transformed into an anonymous format or blocked and, in any case, may, with legitimate cause, object to its processing. Requests are to be addressed to ELENA PENSINI SRL, Via Cigalini 5D 22100 Como Italy, or sent via email to